Welcome to A&Y Apartments AG! These terms and conditions outline the rules and regulations for the use of our services.
By accessing our website or using our services, you accept these terms and conditions. Do not continue to use A&Y Apartments AG if you do not agree to all of the terms and conditions stated on this page.
1.1. Booking Confirmation: All reservations are subject to availability and confirmation. A confirmed booking constitutes a legally binding agreement between the guest and A&Y Apartments AG.
1.2. Reservation Modification: Modifications to reservations are subject to availability and may incur additional charges. Please contact us promptly to request any changes to your reservation.
1.3. Reservation Cancellation: Cancellation policies vary depending on the property and the terms of the reservation. Please refer to the specific cancellation policy outlined during the booking process.
2.1. Check-in Time: Check-in time is from 15:00 local time unless otherwise specified. Early check-in may be available upon request and subject to availability.
2.2. Check-out Time: Check-out time is no later than 11:00 local time. Late check-out may be available for an additional fee and subject to availability.
2.3. Additional Charges: Guests who stay beyond the agreed check-out time or delay our cleaning services may incur additional charges.
3.1. Compliance: Guests are required to comply with all house rules, including but not limited to smoking policies, noise regulations, and occupancy limits.
3.2. Damages: Guests are fully responsible and liable for any damage or loss to the premises and facilities. Please report any damage to our customer service immediately.
3.3. Lost Items: Guests are responsible for the cost of replacing lost keys, key cards, remote controls, or parking passes.
4.1. Smoking, parties, and excessive noise are strictly prohibited.
4.2. Commercial photography/videography without written permission is not allowed.
4.3. Pets are not permitted unless otherwise specified.
4.4. Illegal activities are strictly prohibited.
5.1. A&Y Apartments AG is not liable for any loss, damage, or injury incurred during the guest’s stay, including but not limited to personal belongings, vehicles, or accidents.
5.2. Guests are advised to secure their personal belongings and valuables during their stay.
6.1. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
7.1. These terms and conditions are governed by the laws of Switzerland and any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Switzerland.
8.1. A&Y Apartments AG reserves the right to modify or amend these terms and conditions at any time without prior notice. Continued use of our services constitutes acceptance of the modified terms and conditions.
If you have any questions about these terms and conditions, please contact us.
